Issue 2: Are you using English Outlook? Outlook localizes folder names. In AOL, its usually a message with an attachment that is corrupt. Fix is usually to move all mail to a new folder in Outlook then login to web access and see what's left behind. We see it often with AOL, but it can happen with other servers. Issue 1: Are these newly arrived messages or all messages? If the count includes existing messages, most likely one is corrupt. And I don't think these problems have much to do with xlist support.
I don't think the Mozilla bug applies, as it's about non-default folders (and outlook would behave the same way with user-created folders). Does zimbra let you set the special folders or just assign them? The log will contain the conversation outlook had with the server - I'd be surprised if zimbra doesn't pass along the folder names during the conversation. You can turn on logging, do a send receive then turn it off. Outlook actually uses two methods - XLIST/Enhanced and name matching. 'Junk Email', 'Contact' and 'Note' (even if deleted they reappear)īased on our research so far, we have found that Outlook 2013 uses the XLIST or LIST-ENHANCED command for IMAP and if the mail server does not support XLIST there could be problems using Outlook 2013 via IMAP:Ĭonfiguring special IMAP folders in Outlook 2013 - Slipstick SystemsĪlso, the following post has a mention that Zimbra does not support XLIST but we are not sure whether it does support XLIST or not: Ĭould all the above issues be related to XLIST support? Is there anything in either Zimbra or Outlook configuration that we are missing? Any help for resolving above mentioned issues will be greatly appreciated. Certain folders cannot be deleted within Outlook e.g. Although the names of folders on the mail server are in German, after synchronization in outlook the folder names appear in English.ģ. as per server there are 173 unread emails but as per outlook there are 169 unread emails.Ģ. After synchronization with Zimbra, the count of emails differs between server and outlook e.g. We are facing the following issues related to synchronization with server:ġ. We are using Outlook 2013 email client which synchronizes with the above mentioned Zimbra server using IMAP. In Outlook, click Send/Receive All Folders to see the shared Calendar.Zimbra Server version: Release 8.0.3_GA_5664.RHEL6_64_20130305090204 From the Zimbra Web Client, right-click the shared Calendar and choose Folder Sync Settings.Ģ.Select the shared folder to use it in Outlook. In Outlook, click Send/Receive All Folders to see your shared Email folders.Ĥ. If a resource is shared as read-only, it will not sync.ģ. Note: Shared resources must be assigned Manager privileges (View, Edit, Add, Remove). Select Enable synchronization for this folder and click OK. In the Zimbra Web Client, right-click the shared Email folder and choose Folder Sync Settings.Ģ.Now that you have successfully added your Zimbra account to Outlook, you can sync your shared email folders and calendars. A sync process will run automatically, and you will see all of your Zimbra email in Outlook. If you entered the correct credentials and everything is properly configured, you will see a complete status. Complete the fields with your username and the name of your Zimbra Mail Server.
Select Exchange ActiveSync compatible service.ģ.
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